Frequently Asked Questions

ALL STUDENTS

Solutions to common issues are provided below. If you need further assistance, please feel free to contact us through one of the following:

  • Undergraduates: Ask USC
  • Graduates: Ask USC
  • Office of Admission: (213) 740-1111

Why am I unable to see or access some services within youSC?

  • The services displayed within youSC are determined by your admission or enrollment status with the Offices of Admission and Financial Aid. Additionally, some services may be available only during particular times of the year. If you feel your status needs to be reviewed or updated, please call us at (213) 740-1111.

Why does my youSC session time out even though other applications or services are still functional?

  • Each service or application you access via youSC will have its own timeout settings. Although youSC generally times out after one (1) hour, this will not affect other open applications or services, and you should remain logged in to them.

    To protect your privacy and prevent unauthorized use, log out and completely exit your web browser when you are finished browsing. You may be still logged in to other personalized websites you visited during this session.


UNDERGRADUATE STUDENTS

How do I register for youSC?

  • Visit http://you.usc.edu. Register for a new account using the e-mail address you provided on the Common Application. You will receive an e-mail asking you to activate your account.

How do I retrieve my login or password information?

  • Visit http://you.usc.edu and click on the Lost Password link. Enter the e-mail address you provided on the Common Application. You will receive a confirmation of your request at the e-mail address provided. Follow the instructions in the e-mail to reset your password.

Why am I unable to view my admission status after applying for admission to USC?

  • You may need to register a new account using the e-mail you provided on the Common Application. You will then receive an e-mail asking you to activate your account.

GRADUATE STUDENTS

How do I register for youSC?

  • Visit http://you.usc.edu. Register for a new account using the e-mail address you provided on the USC LiaisonCAS application for admission. You will receive an e-mail asking you to activate your account.

How do I retrieve my login or password information?

  • Visit http://you.usc.edu and click on the Lost Password link. Enter the e-mail address you provided on the USC LiaisonCAS application for admission. You will receive a confirmation of your request at the e-mail address provided. Follow the instructions in the e-mail to reset your password.

Why am I unable to view my admission status after applying for admission to USC?

  • You will be notified via e-mail when your decision has posted on youSC. If you are still unable to view your decision when you log in, you may need to register a new account using the e-mail you provided on the USC LiaisonCAS application for admission. You will then receive an e-mail asking you to activate your account.

How do I change or update my e-mail address?

  • If you have already registered for a youSC account and need to change your e-mail address (for instance, from a work or university address to a personal address), please contact the Office of Admission at
    (213) 740-1111 for assistance or email us.